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Learner Info

Are you training with us soon? Find the information you’ll need before starting your course with us here

Learner information

Training with Eastwood Park

We’re here to support you with every step of your training experience. From arrival times to receiving your certificate, we’ve got you covered. Take a look at the information below as well as our FAQ page to get all the information you need. If you still have any queries, contact our friendly team and they’ll be happy to help.

Find out:

  • What to do before you arrive
  • What to do when you get here
  • What you’ll need while you’re here

What you need to know

Before you arrive, it is crucial that you log into your customer portal and add or update your personal details. Your certificate cannot be produced until this information is added. Details of how to access your customer portal can be found in your registration confirmation email.

We also ask learners to provide any learning support requirements or dietary requirements before you arrive. Eastwood Park strives to ensure that all learners are given equal opportunity and access to the learning and assessment provision offered through our Centre.
Please report to reception at the Training Centre on the first morning of your course. Registration is open between 8:15 – 9:00am.

There may be additional instructions including pre-reading, equipment or clothing that are required for your course. These will be sent by email in your registration confirmation alongside your event instructions.
Breakfast and lunch is served in The Hub at the Training Centre. Breakfast is served between 7:30am – 8:30am and your lunch time will be advised by your trainer at the start of your course.

Most courses tend to finish between 4pm and 5pm in the afternoon. Your course trainer will discuss times with you and may alter timings to suit the course and the class as a whole. If your course includes evening sessions or self-study, your trainer will explain this on your first day.

Stay on site during your course

Stay a few hundred yards away from your training course at the stunning 19th century, Eastwood Park Country House. With dinner, bed and breakfast included, choose your room and package to suit you including pre-night accommodation.

Created for learners

Located in the stunning South Gloucestershire countryside, just off the M5, Junction 14. Easily find us with our downloadable maps and directions.
The Hub is at the heart of our training centre with breakfast and a hot lunch served Monday-Thursday and a packed lunch provided on Fridays.
With accommodation available Sunday-Friday including pre night for multi-day courses, stay onsite with Eastwood Park Country House.

The Hub

The Hub is at the heart of our training centre with breakfast and a hot lunch served Monday-Thursday and a packed lunch provided on Fridays.

Lunch is provided with all course bookings and breakfast is available as part of an accommodation booking or can be purchased on the day. Eastwood Park is able to cater for any special dietary requirements that you may have. Please let us know before attending your course, preferably at the time of booking or via your customer portal.

Lunch consists of:

  • A hot meal option changed daily
  • Vegetarian option
  • Freshly grilled panini of the day
  • Jacket potato with a selection of fillings
  • Freshly cut sandwiches
  • Salad bar
  • Dessert station