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Learner FAQs

Haven’t found the information you’re looking for? Take a look at our frequently asked questions or get in touch with our training team for further assistance.

Learner FAQs

Eastwood Park is conveniently located 20 minutes from Bristol city centre and 30 minutes from Gloucester, just West of junction 14 of the M5. Take a look at where we are on our contact us page here. 

You can book onto a course in a variety of ways. You can book online via our website or alternatively you can call or email our Training Sales Team.

Yes, providing there is availability. It will however, now be a separate booking to the Training. 

You can book your accommodation online by following the link on our accommodation page or by contacting the Country House directly by phone on 01454 260207 or by email to 

Eastwood Park is the leading specialist training provider for healthcare engineering, estates and facilities management in the UK.

We offer a range of training covering the following areas:

  • Decontamination
  • Medical Gases
  • Medical Equipment
  • Lifts
  • Heating & Ventilation
  • Water Hygiene
  • Fire Safety
  • Health & Safety
  • Pressure Systems
  • Electrical
  • Estates & Facilities

Take a look at our full list of courses here. 

If you’re unsure what training you need, get in touch with our experienced training team and they’ll be able to help. Click the ‘speak to us’ tab to send an enquiry or contact the team directly on 01454 262777. 

Yes, lunch is included with all training bookings. Lunch is served in ‘The Hub’ in the Training Centre.

No, breakfast is not included with your training booking, however can be purchased at The Hub each morning. If you have booked accommodation with Eastwood Park Country House, breakfast is included. We ask that you bring your room key with you and let our team know.

No, you will need to contact the Country House team to cancel your booking directly.

Yes, you can now book multiple people onto any course that has availability both online and by phone. When booking online, click through to the registration page and click ‘add another attendee’.

Yes, you can now book multiple courses on the same booking both online and by phone. When booking online, click through to the registration page and click ‘add another course’.

Some courses do carry prerequisites, and we ask that you ensure the course is appropriate to your line and level of work before you book. Prerequisites can be found on the course page or speak to our sales team who will be able to advise you on whether you are eligible for the course you are interested in. 

Yes, we offer a wide range of onsite training courses that can be delivered at your site. Take a look at our onsite training courses here or get in touch to talk through your requirements.

If you don’t receive your certificate then you need to contact us on +44 (0)1454262776 and we will attempt to track it for you.

You can find more information via our degrees portfolio page or by enquiring via the ‘speak to us’ tab on the left side of the screen.

Key information for our learners


We’re here to support you with every step of your training experience. From arrival times to receiving your certificate, we’ve got you covered. Take a look at the information below alongside our FAQ page to get all the information you need. If you still have any queries, contact our friendly team and they’ll be happy to help.