The course will be 1.5 days in duration with learners arriving at 4pm, on day one for a group work session and social introduction prior to dinner and networking. The next full day will focus on the points outlined below; drawing upon the exercise from the evening before. Learners will acquire a better understanding of the scope of the PAM, and leave with the skills to better manage the PAM process, from completion of the return, to audit and review processes.

Is this course for you?

This course is aimed at estates managers, operational directors, those responsible PAM assessments and audits.

Attendance and completion of this course will provide learners with a unique insight into PAM and CQC preparedness – ensuring that all will leave with an enhanced understanding of the PAM return process that takes into account: staff competence, the assessment and management of risk, the role of periodic audits as well as the review processes.


The course is an introduction to undertaking a NHS Premises Assurance Model (PAM) assessment for your organisation; understanding the scope of the PAM return, and the information needed to answer the questions. The course will also consider staff competence, the importance of assessing and managing risk and the role of periodic audit and review processes.


By the end of this course learners will be able to:

  • Describe the structure of PAM
  • Discuss the PAM questions and list the policy (or strategy) document(s) you would expect to see to address the requirements of each question. 
  • List the six Domains and explain the content
  • Recognise the importance of the building a document inventory 
  • list the risks would you expect to be associated with the services covered and state their likelihood and impact 
  • Explain how the risks are monitored, managed and mitigated 
  • Identify stakeholders outside Estates & Facilities
  • Describe roles and competencies relating to HTM-06
  • Explain the importance of asset registers and CAFM systems, compliance and certification, periodic systems and specific equipment checks 
  • Describe the audit and review process
  • State the importance of staff training

Eastwood Park, Falfield, was formerly the NHS national training centre for healthcare engineering and now, as an independent company, we are the leading provider of technical healthcare engineering training in the UK.      

City & Guilds

This course has City & Guilds accredited programme status.


Classrooms image


Classrooms are available for theory learning and group exercises (close to training laboratories when practice activities are included).